Frequently Asked Questions
How does True IQ Academy work ?
True IQ Academy is an online tutoring academy. We specialise in providing planned tutoring programs for Mathematics and Science from Grade 6-10 including with customisable programs which caters the students demand. We also provide tutoring for SAT, SOL preparation programs.
What is the tutoring process at True IQ Academy?
The tutoring philosophy at TIQA is ESA Technique: Engage, Study & Activate. Tutors engage with students one-on-one, introduce with them new study material and activate them by making them use the skills they just have learnt.
Would I be able to watch my previous classes?
Yes, we provide recorded lectures after the end of every session
How do I contact customer support?
You can connect with our customer support by sending us an email or call us at 7039929924. We are available over phone Monday through Friday.
How safe is True IQ Academy?
The well-being of students at TIQA is our prime concern. All the mentors are verified and screened with their qualifications and criminal record check before joining.
How parents can check their students progress?
Feedback is an essential part of effective learning. The feedback report of every student is sent to their parents every week.
How many Tutors do you have?
We have specialized tutors in Math, Science, Biology, Physics, Chemistry and English for each grade and our team is growing rapidly.
How do I register for a Free Session?
On the homepage, click on “Free Trial” button. Fill the form and on the next page you can schedule a lesson.
Do I need to register before taking a tutoring session with TIQA?
Yes! Registering with TIQA is free and simple. To register, click on the ‘Free Trial’ tab on our website. Please enter your name, grade, phone number, email address, school state, time zone and the subject you wish to address.
Will the free trial be exactly like a tutoring session?
Yes, it will be conducted in the same manner as a paid tutoring session.
Will the free trial be exactly like a tutoring session?
Yes, it will be conducted in the same manner as a paid tutoring session.
I do not live in the US. Can I take tutoring sessions with you?
Yes, you could be anywhere in the world, you can take lessons from us so long as you wish to follow the US school syllabus, you agree with the US tutoring hours mentioned on our website and you can pay in US Dollars using an approved credit card.
Students can bring in any curriculum, not necessarily US.
Why was my username not accepted while registering?
Please try another username, the username you entered may already be in use. Another possibility is that the username entered is too long. Please enter a username with less than 15 characters.
How do I create an account?
When you register for a free trial, your account is created automatically. You can also directly purchase lessons without scheduling a free trial by clicking on the ‘Buy Now’ button. In this case as well, your account is automatically created.
How exactly does an online tutoring session work?
After you have registered for a free trial or purchased a learning package, and scheduled a session, then at the scheduled time, the student should be at their computer with their headset and microphone activated and should have logged in on the TIQA website with their username and password. The tutor starts the session 5 minutes before the scheduled session time. Student should join the session by clicking the Join Session button on the website. This brings him/her into the live tutoring session.
The session is conducted using live voice interaction, live chat, the use of an interactive white board, and co-browsing of web-based content. The student will have a personalized, high-quality, interesting, and effective learning experience with our qualified and experienced tutor. You can schedule tutoring sessions with a tutor of your choice at dates and times convenient to you.
How is online tutoring different from face-to-face tutoring?
Online tutoring is done over the Internet from the comfort of your home. It involves no traveling either by the student or the tutor. During an online tutoring session, the student and the tutor will be able to interact with each other using voice, live chat, and a shared whiteboard. The student will have a personalized, high-quality, interesting, and effective learning experience with our qualified and experienced tutor. Online tutoring is less expensive and more convenient compared in comparison to face-to-face tutoring.
Will I be able to tell the tutor what I need help with?
Yes! You can tell the tutor what subject and topic you need help with, or specify this when scheduling a session, the tutor will plan your lessons accordingly. You may also ask questions during the tutoring session.
